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TECHNICAL SUPPORT OF WEBSITES

💡TECHNICAL SUPPORT FOR

SMALL BUSINESS E•COMMERCE AREAS OF SERVICES RESTAURANTS HOTELS BANKS PHARMACEUTICALS

eidea.digital

• System and plug-in updates
• Updating information on the website
• Backup
• Publication of news, blogging
• Full technical support of the site

Good news!
Until the end of January 5% discount on site support services
→ GET A DISCOUNT

Quick start-up of projects
We are always researching and immersing ourselves in business
Real-time monitoring and reporting
Technical support of sites

Why your website needs technical support

Your site has passed all stages of development and is now available on the Internet. Congratulations, this means that you have taken the first step towards a successful business. You ask, “Aren’t we done? What else do I need?” The fact is that a ready-made site does not mean that the process is completely completed. Web development, like any other field, is dynamically developing today.

In order to guarantee the stable operation of the site and that your site meets all modern standards, it must be maintained and improved on a daily basis. Technical support is an important stage of the development process, which continues throughout the site’s existence. Otherwise, it will simply get infected and stop working properly.

Maintenance of the site in working condition

The world is changing and so is your website. The Internet is changing, framework standards, protocols, search engine rules are changing, everything around is changing.

In order for your site to work stably and not cause problems, you must always keep your finger on the pulse and respond to changes in a timely manner. Update the CMS system and its plugins/modules in a timely manner, optimize the server, clean the database of digital garbage.

It’s actually a big checklist of routine tasks that our team performs to keep your site running fast and stable.

Security of your site

Site security is perhaps the most important part of the team’s work. Every day, your site receives attacks from all kinds of bots, spam attacks on feedback forms, email addresses, and even attempts to completely hack your site and steal data.

 
It is important to prevent such attempts in time by using modern tools to combat such problems. Be sure to make backups, update protection systems and fix crashes in time. It certainly requires in-depth technical knowledge and time. You should entrust this work to professionals and be sure that your customers will be able to get to your site without any obstacles.
Plus laptop device

Technical support of the site by the development team

Of course, you can try to keep your site up and running yourself. But you will have to devote all your time to it.

 
Or you can just leave everything to fate and do nothing in the hope that everything will work normally by itself. From our experience, unfortunately, this does not last long, the site begins to slow down, some feedback forms or even entire pages of the site stop working. Eventually, the site begins to lose users and positions in search results. And if your site falls under the crosshairs of hackers, you will most likely lose it completely and, as a result, your time and money for the development of a new site.
 
It is better to entrust the work of technical support of your site to a professional team of developers and calmly go about your business.

We determine the scope of work

We choose a package

We create working groups

We connect working tools

We are sending a full report

TECHNICAL SUPPORT AND SITE MAINTENANCE

Cost of services

PROMO UNTIL THE END January

START
Suitable for small sites that need stable operation

2 places left

  • System update

  • Моніторинг здоров'я сайту

  • Event processing speed - 24h

  • Communication - email

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PROMO UNTIL THE END January

SMALL
Ideal for small businesses with small volumes of information updates

1 place left

  • System update

  • Site health monitoring

  • Backup - 1 time p.month

  • Updating information

  • Reports (analytics) 1t p.month

  • Event processing speed - 8h

  • Communication - email

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PROMO UNTIL THE END January

COMPANY
For companies that want to actively interact with their customers

3 places left

  • System update

  • Site health monitoring

  • Updating information

  • Backup 1p/week

  • Analytics report 1 p/month

  • Adding pages

  • Blogging 1 p/month

  • Technical changes

  • Event processing speed - 8h

  • Service of the corp. mail

  • Sending letters to your customers (up to 2500 users)

  • Communication - email, messenger

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PROMO UNTIL THE END January

ECOMMERCE
Companies, online stores that need maximum support and service

5 seats left

  • System update

  • Site health monitoring

  • Updating information

  • Backup daily

  • Analytics report daily

  • Adding pages

  • Adding/Updating products

  • Blogging 1 p/week

  • Technical changes

  • Email mailing to customers 1 p/month

  • Site speed optimization

  • Service of the corp. mail

  • Communication - Personal manager

  • Event processing speed - Out of queue

+ Show more

Let's discuss your project

Bringing cool ideas to life begins with filling out this form

Good news!
Until the end of January 5% discount on site support services